Customer email drafts, grounded in your business

AI-drafted email replies, You stay in control

Drafts are grounded in a knowledge base built from your website and past customer conversations.

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Built in the EU Hosted in the EU on EU-owned servers, under sole EU jurisdiction.

Sound familiar?

Today With mailagent.ai
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Reading every customer email yourself

mailagent.ai reads and understands what they need

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Digging through old threads and your website for context

It already knows — from your sent folder and your site

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Writing every reply from scratch, every time

A draft that sounds like you, using real facts from your business

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Repeating this for every email, every day

You get a message in your team chat when a draft is ready

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No easy way to iterate without rewriting the whole reply

Chat with mailagent.ai to refine the draft before you send

It already knows your business

mailagent.ai doesn't guess. It builds a knowledge base from sources you already have — and gets smarter every time you interact with it.

Your sent folder

mailagent.ai reads your previous conversations with customers. It learns how you handle returns, cancellations, pricing questions — the decisions you've already made hundreds of times.

Your website

Product pages, FAQs, shipping policies, pricing — mailagent.ai scrapes your site so draft replies cite the right facts, not outdated or invented ones.

Your corrections

Every time you edit a draft or refine a response through chat, mailagent.ai adapts. Its writing style, tone and judgment improve to match yours over time.

Your integrations

mailagent.ai connects to your existing tools — order systems, inventory, CRMs — so draft replies include real-time data, not guesswork.

How it works

1

Connect

Link your mailbox and website. mailagent.ai builds your knowledge base automatically.

2

Email arrives

mailagent.ai reads it, checks your knowledge base and queries your integrations.

3

Draft saved

The response lands in your drafts — never in the customer's inbox.

4

You get notified

A message in your team chat with a summary, so you can decide without opening your inbox.

5

Review and send

Approve, edit, or chat with mailagent.ai to refine it. When you're happy, you send.

6

It learns

Once you send, your reply is added to the knowledge base — so future drafts get smarter automatically.

You stay in control

Your data is never shared

Your emails and knowledge base are private to your account. They are never used to train shared models or accessible to other customers.

Works with your tools

Connects to Microsoft 365, Nextcloud Talk, Google Workspace, Teams, Slack and others. mailagent.ai fits into your existing workflow — no new apps to learn.

EU hosted, EU owned

All data is processed and stored in the European Union on EU-owned infrastructure, under sole EU jurisdiction. No transatlantic data transfers.

GDPR compliant

mailagent.ai is built for GDPR from the ground up. Knowledge base entries created from customer emails are anonymized and you can delete your data at any time.